PRIVACY POLICY

Last updated: 8 July 2026

BritanniaDrones (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website britanniadrones.co.uk, make an enquiry, book our services, or otherwise interact with us.

1. Who We Are

BritanniaDrones: Our registered address is:

If you have any questions about this policy, please contact us at: Email:contact@britanniadrones.co.uk

2. Information We Collect

We collect information in the following ways:

Information you give us directly:

• Name

• Email address

• Phone number

• Postal / billing address

• Details about the filming/inspection job you require (location, requirements, dates, etc.)

• Payment information (processed securely via third-party providers)

• Any messages or documents you send us

Information collected automatically:

• IP address

• Browser type and device information

• Pages visited and time spent on our site

• Cookies and similar technologies (see our Cookie Policy – link this when ready)

Location data – If you request drone services, we may collect or record location information related to the job site.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide quotes

• To deliver our drone filming, inspection, and mapping services

• To process payments and send invoices

• To communicate with you about bookings and service delivery

• To improve our website and services

• For marketing (only with your consent)

• To comply with legal obligations (e.g. CAA drone regulations, accounting, tax)

4. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

• Contract – to fulfil our agreement with you when you book services

• Legitimate Interests – to improve our services, market to previous customers, and run our business efficiently

• Consent – for direct marketing emails (you can withdraw this at any time)

• Legal Obligation – where required by law

5. Who We Share Your Information With

We may share your information with:

• Payment processors (e.g. Stripe, PayPal, GoCardless)

• Sub-contractors or other drone pilots (only when necessary for a job and under strict agreements)

• Our accountants and legal advisors

• Regulatory bodies (e.g. CAA) where required

We do not sell your personal data to third parties.

6. Data Retention

We will keep your personal information only for as long as necessary:

• Active customers: for the duration of our relationship + up to 6 years for accounting/tax purposes

• Enquiries that do not convert: up to 2 years

• Marketing consent: until you unsubscribe

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate data

• Request deletion of your data (subject to legal obligations)

• Object to or restrict processing

• Withdraw consent at any time

• Data portability (in some cases)

To exercise any of these rights, email us at admin@britanniadrones.co.uk

8. Cookies and Tracking

We use essential cookies to make the website function and analytical cookies to understand visitor behaviour. You can manage your cookie preferences through our cookie banner or browser settings.

9. Security

We take reasonable technical and organisational measures to protect your data. However, no system is completely secure.

10. International Transfers

All data is stored within the UK / EEA. If we ever transfer data outside these areas, we will ensure appropriate safeguards are in place.

11. Children’s Data

Our services are not directed at children under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised accordingly. We encourage you to review this page periodically.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.